School of Business:: The University of Jordan :: 1601708 Philosophies of Quality Management

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( 1601708 Philosophies of Quality Management)

  • Course Description :
    3 credits This course deals in depth with the concepts and ideas of quality improvement as developed by the quality pioneers / as Box, Crosby, Deming, Drucker, Ishikawa, Juran, Taguchi and others. The course focuses on achieving and controlling quality on an organizational level and on the continuous improvement of quality which includes quality cost analysis, Ishikawa diagrams, Operations analysis, just in time, variation analysis, zero-defects, benchmarking, and statistical process control. Students are expected to distinguish the similarities and differences between philosophies, approaches and to be able to design and implement processes that serve the needs of the business.
  • Pre Request :
  • Credit Hour :
  • Department : Business Management
  • Program : Master in Total Quality Management
  • Course Level :Master
  • Course Outline :
    Total Quality Management 1601780master Syllabus -ILOs.pdf